Very knowledgeable and helpful
We hired Nelson Construction Group because I felt that I would have a successful and co operative working relationship with them. The finished product is fabulous. Excellent suggestions and work arounds, design ideas and products were offered. They listened to all my concerns and dealt with each issue effectively, and to my satisfaction. I truly felt that Nelson Construction Group was on my side, and working in my best interest.
Nelson’s is a company made up of some pretty great people. They are great to work with, they know their trade and their sub trades are wonderful as well (plumbers, electricians, etc.). The work space was tidied up as much as possible at the end of every work day. When you undertake a renovation, be ready for anything and everything that may come up – and count on it that things will come up. You can depend on Nelson’s to handle all these little issues with professionalism. I wouldn’t hesitate to recommend hiring Nelson Construction Group.
Monica Meier
Nelson gave me the home I had always wanted
I was planning to move to another city, and had purchased another property that I had built to my specifications. My existing house was 23 years old and needed upgrading and repairs.
We are happy with Nelson Construction Group because they offered advice on what should and shouldn’t be done, and provided invaluable assistance in selection of various products needed.
All the staff was extremely professional. They were here when they said they would be, worked diligently, and completed all projects on schedule. They took the time to explain to me what they were doing and why. They were all very pleasant to deal with. In fact, I now not only consider Nelson Construction a valued and trustworthy supplier, but all the staff as friends.
When all the work was completed, I was so impressed and pleased with the results that I ended up staying and sold the other property. Nelson gave me the home I had always wanted.
I have since worked with them on other outdoor projects, with the same results – I couldn’t be happier!
I have a few more ideas of what I would like to add to my property, and I will definitely call Nelson Construction when the time comes.
I have already sung the praises of Nelson Construction to my friends and neighbours. Should anyone else ask my opinion, I would recommend them without any reservation!
Gwyneth Howell-Thornton
Love our garage!
Charley & Lise -
Just a note to confirm how pleased and proud we are with the outcome of our new garage.
The combination of your strong technical skills, expertise and knowledge, coupled with your polished client orientation and acute customer service, distinguish you from all other contractor experiences we entertained in our quest for the right company.
From the initial meeting, you established a standard of your performance and maintained it throughout the duration of the project, which affords you the stellar ‘gold seal of approval’ in our mind. The characteristics that we feel stand out with your work is your commitment to:
* Maintaining a safe, secure, tidy work zone on a daily basis.
* Displaying a high degree of client attentiveness, listening and responding to our needs, priorities and concerns.
* Being accessible and available in a timely manner to answer questions.
* Delivering thorough, quality work with great pride… that is built to last.
* Communicating on a regular basis to keep us aware of progress, challenges and suggestions.
* Behaving in a genuine, honest and trusting manner that is ‘true to your word’.
* Being careful and respectful as you needed to enter our home and work around the property.
* Being appreciative and mindful of our neighbours and their property as you completed our project.
Finally, we want to express our appreciation for the little extras you took care of …such as thinking of things we had not thought of, going the “extra mile” to help us out when things were outside your accountability and being such a pleasant and professional team to work with.
Kind regards,
Paul Collins and Blair Chiasso