Just a note to confirm how pleased and proud we are with the outcome of our new garage.
The combination of your strong technical skills, expertise and knowledge, coupled with your polished client orientation and acute customer service, distinguish you from all other contractor experiences we entertained in our quest for the right company.
From the initial meeting, you established a standard of your performance and maintained it throughout the duration of the project, which affords you the stellar ‘gold seal of approval’ in our mind. The characteristics that we feel stand out with your work is your commitment to:
* Maintaining a safe, secure, tidy work zone on a daily basis.
* Displaying a high degree of client attentiveness, listening and responding to our needs, priorities and concerns.
* Being accessible and available in a timely manner to answer questions.
* Delivering thorough, quality work with great pride… that is built to last.
* Communicating on a regular basis to keep us aware of progress, challenges and suggestions.
* Behaving in a genuine, honest and trusting manner that is ‘true to your word’.
* Being careful and respectful as you needed to enter our home and work around the property.
* Being appreciative and mindful of our neighbours and their property as you completed our project.
Finally, we want to express our appreciation for the little extras you took care of …such as thinking of things we had not thought of, going the “extra mile” to help us out when things were outside your accountability and being such a pleasant and professional team to work with.
Charley & Lise -
Just a note to confirm how pleased and proud we are with the outcome of our new garage.
The combination of your strong technical skills, expertise and knowledge, coupled with your polished client orientation and acute customer service, distinguish you from all other contractor experiences we entertained in our quest for the right company.
From the initial meeting, you established a standard of your performance and maintained it throughout the duration of the project, which affords you the stellar ‘gold seal of approval’ in our mind. The characteristics that we feel stand out with your work is your commitment to:
* Maintaining a safe, secure, tidy work zone on a daily basis.
* Displaying a high degree of client attentiveness, listening and responding to our needs, priorities and concerns.
* Being accessible and available in a timely manner to answer questions.
* Delivering thorough, quality work with great pride… that is built to last.
* Communicating on a regular basis to keep us aware of progress, challenges and suggestions.
* Behaving in a genuine, honest and trusting manner that is ‘true to your word’.
* Being careful and respectful as you needed to enter our home and work around the property.
* Being appreciative and mindful of our neighbours and their property as you completed our project.
Finally, we want to express our appreciation for the little extras you took care of …such as thinking of things we had not thought of, going the “extra mile” to help us out when things were outside your accountability and being such a pleasant and professional team to work with.
Kind regards,
Paul Collins and Blair Chiasso